This is an instructor-led training course designed for managerial and executive staff for a large public library on their internal patron incident tracking system. The course covers logistic information including how to access the system and obtain login credentials as well as application-based information, which consists of the importance and impact of incident reporting, types of situations to report, as well as reporting language for legal compliance. Below you will find the training presentation; certain slides as well as other pieces of information have been redacted, adjusted, or removed entirely.