Projects
The Supervisor’s Guide to Delivering Effective Feedback | In-Progress
Audience: New and developing supervisors
Format: Self-paced eLearning · Interactive microlearning prototype
Authoring tool: Articulate Storyline
An interactive eLearning experience designed to help supervisors deliver clear, constructive, and actionable workplace feedback. The course introduces practical feedback strategies, including the CBR model, and uses interactive exercises, real-world examples, and knowledge checks to reinforce effective communication practices.
My role
As the sole instructional designer and developer, I created the course concept, learning objectives, instructional structure, narration scripts, visual designs, and detailed storyboards. I designed interactive learning activities that encourage reflection, analysis, and application, including click-to-reveal experiences, slider-based feedback evaluations, and scenario-based knowledge checks.
My storyboards document the intended learner experience beyond visual layouts, including navigation requirements, animation sequences, interactive states, response-specific feedback, and retry pathways. These specifications provide the foundation for translating the instructional design into a functional Articulate Storyline module.
Deliverables
Original course concept, learning objectives, and instructional structure
Detailed eLearning storyboards and visual screen mockups
Narration scripts and animation specifications
Interactive click-to-reveal and slider activity designs
Scenario-based knowledge checks and corrective feedback
Documented navigation, interaction states, and retry pathways
Articulate Storyline prototype currently in development
Design Challenge and Approach
The primary design challenge was translating a nuanced interpersonal skill into meaningful self-paced learning without relying on live facilitation. Effective feedback requires judgment, communication, and an understanding of how specific language can influence employee performance and relationships.
I approached this by designing a progression from personal reflection to analysis and application. Learners first examine their own experiences receiving feedback, then evaluate sample statements to distinguish between general and actionable feedback. Additional interactions introduce common feedback pitfalls, followed by scenario-based questions that allow learners to identify mistakes and receive corrective feedback.
Throughout the design, I emphasized active participation and formative feedback, creating opportunities for learners to assess examples, reconsider their responses, and reinforce their understanding before moving forward.
Selected Artifacts
Storyboard and design samples from the in-progress build. These assets show the planned learner experience, rather than a completed course.
Welcome and Learning Objectives
An orientation design showing learning objectives and the planned navigation flow.
Slider-Based Feedback Analysis
A design for evaluating sample feedback statements, with corrective feedback and retry paths mapped into the learner flow.
Experience With Feedback
A reflective click-to-reveal design connecting learners’ workplace experiences to the course topic.
Feedback Traps and Knowledge Check
A tab-interaction design introducing six feedback traps, followed by a quiz applying those ideas to sample supervisor statements.
Current Status
The storyboard is being translated into a functional Storyline module. The samples on this page document the design work completed so far.